my pay rate sucks, but what a great job!!!

OK so heres whats going on at work....

Meeting after meeting after meeting, we've been complaining about our pay because its more that a $1.50 less per hour that what the other call centers are making and our job is three times as difficult with so much more to learn...

well they told us yesterday we'd be getting a 50 cent raise... but with that their dropping our bonus from .85 to .50 meaning that overall we would only be making .30 more...if we're being an amazing representitive and make no mistakes, ever. so really that means nothing...

so after an awful week at work (awful enough we thought about quitting and went to datascension to ask about jobs) friday came along. started off bad for amber cause someone stole her pocket translator... but then its like the whole world changed...

we moved upstairs to new offices (they were renovated with the money they were gonna give us for pay raises) but since the offices were new all the bugs werent worked out in the system so we couldnt work for the first two hours!!

then since the team has been doing so good we had an ice cream sundae bar!!! it was a waffle cup, with two scoops of ice cream and then practically any topping you could imagine! it was amazing- and better yet, they let us leave the phones to eat it and we didnt have to use our break time!

then we got awards! amber and i both got perfect attendance awards and then she got most consistent 5-5s (which is a perfect rating for her phone calls from the customers- they answer 1-5, was she helpful, knowledgable and would you reccomend office depot to someone else) then i got another award for most calls handled per week from the team (206), that was monday through thursday- my team leader monica said that today wasnt included...

which is my next point, we have a new team leader- monica. shes from chicago, about our age and very nice...she let me take my lunch 2 hours early today!

next...since amber and i didnt pass our last certification test we have been retesting this week and we both past!!!

then because we got two certificates, we got two gifts from office depot! a really cool water bottle and piggy bank!!!!

(side note, on wednesday they gave everyone a quiznos sub at work)

basically...we love orbis now!!! all the ice cream, awards, pictures, etc has really changed our perspective. who cares that we're being paid close to nothing, we get ice cream and subs! and sometimes they put up balloons! our job may not have enough money to give us a decent salary but they do have enough to throw one of the best ice cream parties ive ever seen!!!

so costa rica lost to canada, but hey the US won! ok well i just wanted to share with everyone that even if your company doesnt pay you well, but they present a nice working enviornment the employees can still be happy....